Privacy Policy

By using certain parts of this site, by signing up for the newsletter, you provide information that allows us to identify you as a person. This is done solely for our service provision and information dissemination, and only if you give your consent.

Your personal data will be processed in accordance with the provisions of the European General Data Protection Regulation (GDPR).

This privacy policy applies to the services of Docemo. We are not responsible for the privacy policies of other sites and resources linked to our website, but we do refer to them so that you can find the necessary information.

By using this website, you accept this privacy policy.

You always have the right to:

  • request and access your stored personal data,
  • modify it,
  • delete it.

This can be done for one or more entries in different databases.

You can also request to be removed from all databases. You will then be forgotten and will not be contacted in any way.

If you make the changes or deletions yourself, they will take effect immediately. If you submit a request to make changes, this will be done as soon as possible and within 30 days at the latest.

How to exercise your rights

This can be done by clicking a link at the bottom of the newsletter or by sending a simple request via email to support@docemo.tech. You can also use the contact form.

Always include:

  • First and last name of the person you wish to delete or modify.
  • Email address of the person you wish to delete or modify.
  • What changes you wish to make or that you want the person to be deleted.

How we process your data

The data controller is:

Docemo
Marsveldplein 5/14, 1050 Brussels
support@docemo.tech
BE 0643 617 170

Your personal data will be processed by the following data processors (who also comply with GDPR regulations).

For sending e-newsletters, the data processor is Mailchimp based in the U.S.A. By signing up for our newsletter, you agree to the terms of Mailchimp. An agreement has been made with this data processor to protect your personal data.

Woocommerce is used for product purchases. Here too, your personal data is processed and stored securely.

For usage analysis of our website, we use Google Analytics. Anonymous information about the use of our website is collected for this purpose. This data is not shared with Google and is not used for marketing and advertising purposes.

What data is collected

Only those personal data that are necessary to fulfill a specific part of our service or to send you information are collected.

This may include:

  • first name and last name
  • email address
  • home address
  • work address
  • phone number
  • VAT number

In forms, some information is mandatory (usually indicated with a *), and this data is necessary to provide you with the desired service.

Other information not marked with * may be useful but is not absolutely necessary. You choose whether to fill in this information.

No marketing profiles are created based on filled-in data or placed cookies (see further).

Why your personal data is retained

Your personal data is used for a specific purpose (and only for that purpose) based on the following legal grounds:

  • Contact form: to respond to your inquiry, to provide an answer (execution of contract).
  • Newsletter subscription: to occasionally send you a newsletter with offers or information that may interest you (consent of the data subject). This newsletter is only sent if there is interesting information for you.
  • Purchase form: to process your purchase, deliver the desired products, and show you other products that may interest you (execution of contract and legitimate interest).
  • Brochure request: to send you the brochure (execution of contract).

An exception to this can only be made with your explicit consent.

How long your data is retained

Personal data is retained as long as necessary to provide you with the service you activated or for which you gave consent. Your personal data will be retained for a maximum of 5 years after the last use.